WELCOME TO SWAT MEMBERSHIP

Why SWAT MEMBER?

 

Rewards for Spending
Be rewarded for spending, and get greater bang for your buck

 

Exclusive Access
Have exclusive access to limited wines & spirits, members-only sales and tastings

 

Special Treatment & Surprise Perks
Receive special treatment on your birthday and other privileges such as special rates on tastings & events (including wine fiesta!)

 

Be in the Know
Receive the latest updates and promotions via our members-only mailing list

 

Personal Sommelier Service
Priority access to make an appointment with our Straits Sommeliers to get advice on wines, storage & more

SWAT Membership FAQ

 

Q: How do I become a SWAT Member?

A: You are entitled to a free 1-year membership with purchase of S$150 and above in a single receipt at any The Straits Wine Company Retail Shops or at our online store (www.straitswine.com).

 

Q: When will SWAT benefits & Privileges commence?

A: SWAT member benefits & privileges commence only on the subsequent purchase after SWAT membership has been created.

 

Q: How many rewards points do I get for my purchase?

You earn 1 SWAT point for every S$1 spend at any The Straits Wine Company Retail Shops or at our online store (www.straitswine.com).

 

Q: How many reward points will I receive if I spend $59.30?

A: You will receive 59 reward points

 

Q: Can I collect reward points and enjoy promotional offers at the same time?

A: Yes, but total reward points earned will be equivalent to the final discounted amount paid.

 

Q: Can I collect reward points while defraying my cost with cash vouchers at the same time?

A: Yes, but total reward points earned will be equivalent to the final discounted amount paid. Cash vouchers used will not earn reward points.

 

Q: Can I collect reward points when purchasing through third parties, such as Favepay?

A: Yes, transactions made through Favepay will receive reward points.

 

Q: How do I redeem my points?

A: You could view the Rewards Catalogue after logging into your SWAT Membership account on www.straitswine.com and redeem the rewards items with your earned points.

 

Q: Where can i offset my purchase with my SWAT points?

A: Offsetting your purchase with SWAT points is currently available only at our physical retail outlets.

 

Q: How can i offset my purchase with my SWAT points?

A: You may proceed to one of our retail outlets, inform our friendly staff before making your purchase.

 

Q: How do I check my point balance?

A: You could view your point balance after logging into your SWAT Membership account on www.straitswine.com.

 

Q: When is the expiry date for my reward points?

A: Reward Points will expire automatically when the membership ends in one year.

 

Q: Where can I find the redemption catalogue?

A: You could view the Rewards Catalogue after logging into your SWAT Membership account on www.straitswine.com.

 

Q: When and how can i redeem my Birthday Voucher? 

A: You will receive an email with the Birthday Voucher on the 1st day of your Birthday Month. The one-time promo code has to be entered upon checkout for you to enjoy the special discount.

 

Q: When is the expiry date for my Birthday voucher?

A: Birthday Voucher will expire on the last day of your Birthday Month and is for ONE-TIME USE ONLY.

 

Q: When can I redeem reward items that need to be scheduled, eg. portrait photoshoot?

A: You will need to make reservations with the rewards partners directly and instructions will be given on the email confirmation.

 

Q: Will the membership expire?

A: Your SWAT membership will end in one year.

 

Q: Can I share my membership with a family member?

A: Each membership is restricted to one person and one mobile number only, and customers need to provide their mobile number to access benefits and accumulate reward points.

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